Freedom Business Machines, Inc., a Canon Authorized Dealer, is seeking experienced copier/printer/fax/scanner field service technicians to join our team. We provide a total solution environment for our clients. We have been servicing the tri-state area from beautiful Sussex County since 1983.

Candidates MUST have previous experience servicing copiers and printers. We are seeking individuals who enjoy teamwork, possess a good work ethic and excellent communication skills. Candidates must have excellent customer service skills and a professional demeanor.

Basic Duties Include:
- Providing high quality technical support to our customer base
- Communicating with customers and sales representatives to ensure satisfaction
- Troubleshooting and developing options to best meet our client’s needs
- Diagnosing, maintaining, repairing and installation office equipment systems (copiers/printer/fax/scanners)
- Basic networking of office equipment (setting up IP address, downloading & installing print drivers, providing customer training on print & scan functions) - please note that this is not an IT position but rather a technician position which requires some knowledge of networking and PC's
- Perform software upgrades to equipment to ensure optimum performance


Qualifications:
- 2+ years of field service experience on multifunctional office equipment
- Canon certification (imageRunner line) preferred, other manufacturer's certification will also be considered
- Education or experience in electronic/mechanical repair field
- Thorough knowledge and ability to apply computer technology to customer & company requirements for networked products and systems solutions
-Ability to lift 75+ pounds and be in mobile activity for extended periods of time (lifting, bending, kneeling, standing, moving large objects)
-PC literacy and strong understanding of basic network concepts
-Must hold a valid drivers license and maintain a clean driving record
- A+ or similar network certifications a plus! (Please note: this is NOT an IT position)

Some of the benefits offered by Freedom Business Machines, Inc:
- Company car provided, as well as all maintenance of company car and gas card for use in company car (no expense reports to complete & no waiting for expense checks!)
- Medical insurance package
- Company bonuses
- Paid holidays, vacation time, and personal time
- Pleasant, fun work environment
- Small company atmosphere - neither you nor our clients are just a number!

Hours: 8:30am - 5:00pm (40 hours per week, full time)